Frequently Asked Question
Outlook won’t send/receive — quick fixes
Last Updated 2 months ago
1) Try Outlook on Web: https://outlook.office.com
2) Restart Outlook; check Work Offline is OFF.
3) Clear credential prompts; ensure MFA completes.
4) New profile (Windows): Control Panel → Mail → Profiles.
If web works but app doesn’t, include the exact error text in your ticket.